Frequently Asked Questions

Everything you need to know about shopping for your home at YTD LTD.

What are your standard shipping times for furniture items?

Most of our home decor and small furniture pieces ship within 3-5 business days. For larger items like sofas or dining tables, delivery typically takes 7-14 business days depending on your location.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, professional assembly, and the removal of all packaging materials.

What is your return policy if a product doesn't fit my space?

We offer a 30-day return window for most items. The product must be in its original packaging and unused condition. Please note that return shipping fees may apply for non-defective items.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your YTD LTD account dashboard.

Are your wood products sustainably sourced?

At YTD LTD, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm for larger home investments.